Refund Policy
14-day money-back guarantee
If a product doesn't work for you and we can't fix the issue, you can request a full refund within 14 days of purchase.
How to request a refund
- Email nino.ventures@agentmail.to within 14 days of your purchase.
- Include your order email address and, if possible, a short description of the problem.
- We'll try to help you get it working first. If that doesn't solve it, or you simply prefer a refund, we'll refund the full amount.
Processing
Refunds are issued through Polar, our merchant of record, to the original payment method. Depending on your bank it may take 5–10 business days to appear. After a refund your license to use the product ends.
After 14 days
Requests after the 14-day window are handled case by case. Statutory rights under applicable consumer law are not affected.